Our return policy is valid for 30 days. If 30 days have passed since your purchase, we regret that we cannot offer a refund or exchange.

To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging. If the original packaging is unavailable, please ensure the item is securely packed with protective materials. The return address will be provided on the return label, as it may vary depending on the product.

All returns require a receipt or proof of purchase. Please do not send your item directly to the manufacturer. Items purchased during promotional sales are final and cannot be returned or refunded unless they have a manufacturer defect.

Refunds (if applicable)

If your product arrives defective, damaged, incorrect, or gets lost in transit, we will provide a full refund or send a free replacement within 30 days.

Once we receive and inspect your return, we will notify you via email about the status of your refund. If approved, your refund will be processed within 3 days and credited to your original payment method.

Late or missing refunds (if applicable)

If you haven’t received your refund yet, please check your bank account and contact your credit card provider, as processing times may vary. If you still have not received your refund after completing these steps, contact us at contact@seasonscamping.com or call us at +1 (720) 919-1212.

Shipping

Customers are responsible for return shipping costs, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from the total refund amount. Shipping times for exchanged items may vary depending on your location.